1. Introduction
Zhongfu International Futures Co., Limited ("the Company", "we", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal data in connection with our services, and your rights in relation to your personal data. This Policy is prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").
2. Personal Data We Collect
Identity Data: Full name, date of birth, nationality, identification document details (e.g. HKID, passport).
Contact Data: Email address, mobile number, residential address.
Financial Data: Employment status, occupation, annual income, net assets, source of funds, investment objectives, bank account details.
Transaction Data: Trading history, order records, deposit and withdrawal records, margin levels.
Document Data: Copies of identity documents uploaded during the account opening process.
Communication Data: Records of communications with our customer service team, including emails and chat messages.
Technical Data: IP address, device identifiers, browser type, login times, and trading platform usage data.
3. Purposes of Use
We use your personal data for the following purposes: (a) processing your account opening application and conducting KYC and due diligence; (b) providing futures dealing, advisory and related services; (c) executing transactions and settlements; (d) complying with regulatory and legal obligations; (e) preventing fraud, money laundering and terrorist financing; (f) sending you account statements, transaction confirmations and service notifications; (g) responding to your enquiries and providing customer support; (h) improving our products and services.
4. Direct Marketing
We may use your name, contact details and account information to send you marketing communications about our products, market research, promotional offers and educational materials. You may opt-out of direct marketing at any time by emailing zfcare@zffutures.com. We will not use or transfer your personal data for direct marketing without your consent.
5. Disclosure of Personal Data
We may disclose your personal data to: (a) the Securities and Futures Commission (SFC), Hong Kong Monetary Authority (HKMA) and other regulatory authorities; (b) clearing houses, exchanges and counterparties as required for transaction execution; (c) our auditors, lawyers, accountants and other professional advisors; (d) our service providers including IT, payment processing and customer support providers; (e) law enforcement agencies and courts pursuant to lawful requests.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal and regulatory obligations. Under Hong Kong regulations, account records must generally be retained for at least seven (7) years after account closure.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and regular security reviews. All client funds and trading data are maintained on secure servers with industry-standard protection.
8. Cross-Border Data Transfers
Your personal data may be transferred outside Hong Kong to jurisdictions where our service providers operate. We ensure such transfers comply with PDPO requirements and that adequate safeguards are in place.
9. Your Rights
Under the PDPO, you have the right to: (a) request access to the personal data we hold about you; (b) request correction of any inaccurate personal data; (c) make enquiries about our policies and practices. Requests should be submitted in writing to our Compliance Officer at zfcare@zffutures.com. We will respond within 40 days as required by law.
10. Cookies and Tracking
Our website and trading platform use cookies and similar technologies to enhance user experience, remember preferences, and analyse traffic. You may disable cookies through your browser settings, although this may affect functionality.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on our website or by direct communication. Your continued use of our services after such notification constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Compliance Officer at: zfcare@zffutures.com
1. 简介
中福国际期货有限公司("本公司")致力于保护和尊重您的私隐。本隐私政策说明本公司如何收集、使用、储存及披露与本公司服务相关的个人资料,以及您对个人资料所享有的权利。本政策依据香港《个人资料(私隐)条例》(第486章)("私隐条例")制定。
2. 我们收集的个人资料
身份资料:全名、出生日期、国籍、身份证明文件详情(如香港身份证、护照)。
联络资料:电子邮箱、手机号码、居住地址。
财务资料:就业状况、职业、年收入、净资产、资金来源、投资目标、银行账户详情。
交易资料:交易历史、订单记录、出入金记录、保证金水平。
文件资料:开户过程中上传的身份证明文件副本。
通讯资料:与本公司客户服务团队的通讯记录,包括电邮及聊天讯息。
技术资料:IP地址、设备识别码、浏览器类型、登录时间及交易平台使用数据。
3. 使用目的
本公司将您的个人资料用于以下目的:(a)处理您的开户申请并进行KYC及尽职审查;(b)提供期货交易、咨询及相关服务;(c)执行交易及结算;(d)遵守监管及法律义务;(e)防止欺诈、洗钱及恐怖分子资金筹集;(f)向您发送账户结单、交易确认及服务通知;(g)回应您的查询及提供客户支援;(h)改进本公司的产品及服务。
4. 直接促销
本公司可能使用您的姓名、联络资料及账户资料,向您发送有关本公司产品、市场研究、推广优惠及教育资料的促销通讯。您可随时透过电邮 zfcare@zffutures.com 选择退出直接促销。未经您同意,本公司不会将您的个人资料用于或转移作直接促销。
5. 个人资料的披露
本公司可能向以下各方披露您的个人资料:(a)证券及期货事务监察委员会(证监会)、香港金融管理局及其他监管机构;(b)执行交易所需的结算所、交易所及对手方;(c)本公司的核数师、律师、会计师及其他专业顾问;(d)本公司的服务供应商,包括资讯科技、支付处理及客户支援供应商;(e)依据合法要求的执法机构及法院。
6. 资料保留
本公司将在提供服务及遵守法律及监管义务所需的时间内保留您的个人资料。根据香港监管规定,账户记录通常须于账户关闭后至少保留七(7)年。
7. 资料安全
本公司采取适当的技术及组织措施保护您的个人资料,包括加密、访问控制及定期安全审查。所有客户资金及交易数据均储存于具行业标准保护的安全服务器上。
8. 跨境资料传输
您的个人资料可能被传输至本公司服务供应商所在的香港以外司法管辖区。本公司确保此等传输符合私隐条例的要求并采取适当的保障措施。
9. 您的权利
根据私隐条例,您有权:(a)要求查阅本公司持有的您的个人资料;(b)要求更正任何不准确的个人资料;(c)就本公司的政策和惯例提出查询。请以书面形式将请求发送至本公司的合规主任:zfcare@zffutures.com。本公司将在法律规定的40天内作出回应。
10. Cookies 及追踪
本公司网站及交易平台使用 Cookies 及类似技术以增强用户体验、记住偏好及分析流量。您可透过浏览器设定停用 Cookies,惟此可能影响功能。
11. 政策修订
本公司可能不时更新本隐私政策。本公司将于网站发布更新版本或通过直接通讯通知您重大变更。您于该等通知后继续使用本公司服务即构成接受经修订之政策。
12. 联络我们
如有任何关于本隐私政策的查询或希望行使您的资料权利,请联络本公司的合规主任:zfcare@zffutures.com